Frequently Asked Questions

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Get answers to all your questions about our local business and service offerings here.

Since 1993, property owners throughout the community have been relying on our team at April’s Cleaning Services for the consistent, high-quality care their homes deserve. April, our owner; Vicki, our office manager; and our entire team are passionate about making our clients’ lives easier by providing reliable solutions at fair, honest prices. If you’ve been thinking about booking a professional cleaning service or want to learn more about how we can help you, please read our responses to the FAQs here.

What residential cleaning services can you provide?

We offer a full range of home cleaning services tailored to your unique needs, including routine house cleaning, floor cleaning, deep whole-house cleaning, move-in and move-out cleaning, specialized seasonal cleanings, and Airbnb turnover cleanings.

Where is your service area?

April, Vicki, and our team proudly serve homeowners and property managers throughout the Triangle, North Carolina area. Our service area includes Apex, Cary, Fuquay-Varina, Garner, Holly Springs, Morrisville, Raleigh, and Wake Forest.

How can I request an estimate or book a service?

You can request a free estimate by filling out our online form, or you can give our team a call directly at (919) 810-2205 to discuss your specific cleaning needs.

Can you accommodate my unique schedule?

Yes! We understand that life gets incredibly busy, which is why we always strive to accommodate our clients’ complex schedules. Whether you have an unpredictable career or a busy family, just let us know your preferences and we’ll work hard to find a convenient, flexible time slot that fits seamlessly into your routine.

Why should I choose your business over other local cleaning companies?

We have been the Triangle’s trusted choice for home cleaning since 1993. With over three decades of local experience, we combine high-quality cleaning with rigorous health and safety protocols. We conduct thorough walkthrough checks to guarantee consistency and maintain an excellent reputation for being punctual, courteous, and thorough.

Are your cleaning staff members professionally trained and vetted?

Absolutely. To ensure your absolute peace of mind, every single member of our team undergoes a comprehensive background check and receives thorough training before ever entering a client’s home.

How do you determine the pricing for your cleaning services?

We work hard to keep our rates fair and affordable. The final cost depends on the specific type of service you select, the total square footage and layout of your living space, and any personalized cleaning or sanitization requests you might have.

What’s included in your standard house cleaning service?

Our residential house cleaning service covers top-to-bottom dusting, vacuuming, mopping, bathroom sanitization, wiping down kitchen countertops and appliances, and clearing away hidden dirt and grime to leave your entire home completely fresh, sanitized, and inviting.

How often can you provide recurring cleaning services?

To help you maintain a clean and healthy living environment, we offer flexible recurring service schedules. You can choose to have our team clean your home on a weekly, bi-weekly, or monthly basis depending on your budget and household traffic.

Does your team perform quality checks during routine maintenance cleanings?

Absolutely. We believe in providing consistent, superior service at affordable rates. To maintain our high standards, we perform routine cleaning checks to ensure no details are missed during our visits.

Can I book a one-time house cleaning instead of signing up for a recurring plan?

Of course! While many clients love the convenience of our recurring weekly or bi-weekly plans, we are happy to provide one-time deep cleanings whenever your home needs professional attention.

When might someone need move-out cleaning services?

Our move-out cleaning services are highly popular with renters looking to secure their full security deposits, homeowners preparing their property for the real estate market, and local real estate agents who want a pristine environment to show off to potential buyers.

Why should I book a move-in cleaning before unpacking?

Booking a move-in clean gives you a truly fresh start. It ensures that every shelf, closet, floor, and surface is professionally scrubbed, sanitized, and disinfected before you unpack your clothes, dishes, and furniture. This ensures your family can step into a perfectly safe and healthy home.

How far in advance should I schedule a move-in or move-out cleaning service?

Since moving schedules can be highly time-sensitive, we recommend contacting us as soon as you have your moving dates secured. This gives us the best opportunity to accommodate your specific timeline and coordinate with your moving truck arrival or lease end date.

What do your seasonal cleaning services entail?

Our seasonal services are designed to address the unique environmental demands of each season. For example, our spring cleaning sessions focus on clearing out winter dust and heavy pollen, whereas our winter cleaning services focus on sanitization to prevent the spread of germs during flu season.

Do you offer specialized floor cleaning services?

Yes, we provide dedicated floor cleaning services to safely eliminate dirt, footprints, and grime from your home’s walkways.

What is included in your Airbnb cleaning service?

Our Airbnb cleaning service is designed specifically for fast-paced short-term rental turnovers. We focus on thorough sanitation, deep cleaning high-traffic zones, and prepping the space so that it looks flawless before the next guest arrives.

Can you accommodate specific requests for areas that need extra attention?

Yes, we always customize our approach based on your household’s needs. If there are specific rooms, high-touch zones, or appliances you want our team to pay extra attention to, simply let us know during your walkthrough or estimate request.